Frequently Asked Questions

Find answers about courses, pricing, subscriptions, platforms, and support.

What's the difference between Exam Focus, CheatBook, and Professional Practice? +

Exam Focus provides comprehensive syllabus coverage designed with past papers in mind. You get an eBook plus a presentation with slides and audio lectures. Best for candidates starting from scratch — no prior knowledge needed.

CheatBook is a book, not a course. It's written with the examiner's mindset — focused on exam skills and technique rather than teaching the syllabus. Ideal after completing Exam Focus or for resit candidates who already have background knowledge.

Professional Practice prepares you for the exam by teaching you how professionals tackle tax issues in practice. For CTA Advanced Technical and EA, Professional Practice is the primary course type. For ADIT Thematic modules, it's available alongside Exam Focus and CheatBook as an optional resource that adds practical depth. No prior knowledge needed.

Which course type should I choose? +

It depends on your qualification and where you are in your study journey:

  • New to the subject: Start with Exam Focus — it teaches the full syllabus from scratch
  • Resitting or have background knowledge: CheatBook focuses on exam technique and what examiners want
  • CTA Advanced Technical or EA: Professional Practice is the primary course type for these qualifications
  • ADIT Thematic with PP available: You can use Professional Practice alongside or instead of Exam Focus for a practical approach

Not sure? Contact us or ask on MojiTax Connect — we'll recommend the right option for your situation.

What's included in each course type? +

Every course includes access to MojiTax Connect (community platform). Beyond that:

  • Exam Focus: eBook + slides & audio presentation + professionally-marked mock exam
  • CheatBook: Exam technique book + professionally-marked mock exam
  • Professional Practice: eBook + MojiTax Tools access & skills matrix + 20-minute MCQ
What qualifications does MojiTax cover? +

MojiTax covers four qualifications: ADIT (Advanced Diploma in International Taxation), CTA (Chartered Tax Adviser), EA (Enrolled Agent), and the Pillar Two GloBE Rules Award. ADIT and CTA are administered by the Chartered Institute of Taxation (CIOT); EA is administered by the IRS.

Are courses updated for the latest syllabus? +

Yes. Course content is updated ahead of each exam sitting to reflect the current syllabus, including any changes to legislation, exam structure, or exam body guidance. If your materials show a previous year, check the course page — content may already be updated for the upcoming sitting. You receive all updates for the duration of your access at no extra cost.

Can I preview a course before buying? +

Yes. Every subscription starts with a 7-day free trial giving full access to all courses in your chosen plan. If you'd rather explore without subscribing, you can request a free 24-hour pass from the team — contact us and we'll set it up. See our Pricing page for details.

Can I download course materials as PDF? +

On the web, you study directly on the MojiTax platform where everything is organised and up to date. The MyTaxExam app lets you download encrypted versions of your course materials for offline study on your mobile device. Once you have access to a course, create your study plan in the app and the content is automatically available for download. Downloaded materials can only be accessed through the app.

Are past exam papers included? +

Past exam papers are not included in the web courses. However, the MyTaxExam app includes a full archive of past exam questions. On the web platform, Exam Focus and CheatBook courses each include a professionally-marked mock exam to prepare you for exam conditions.

What if a course I want is marked "Coming Soon"? +

Courses marked as "Coming Soon" are available to pre-order at a 30% discount. Contact us to place a pre-order and secure the discounted price before the course goes live.

What are the subscription options? +

MojiTax offers two monthly subscriptions. Essential (£34.99/month) covers ADIT Exam Focus courses and CTA Awareness papers. Professional (£100/month) gives access to every course across all qualifications and course types. Both start with a 7-day free trial. See full details on the Pricing page.

Can I try before I commit? +

Yes. Every subscription starts with a 7-day free trial — full access, no charge. If you'd rather just explore the platform first, you can request a free 24-hour pass from the team — contact us and we'll set one up for you.

What are bundles? +

Bundles are multi-course packages with extended access periods, designed for candidates completing an entire qualification. For example, the ADIT Exam Path gives you 5 years of access to 3 ADIT modules for £2,500, and the CTA Exam Path gives 3 years of access to all CTA courses for £1,800. Full bundle details are on the Pricing page.

Can I switch between Essential and Professional? +

Yes. You can upgrade or downgrade between subscription tiers at any time. Your new rate takes effect at the start of your next billing cycle.

What happens when my subscription ends? +

If you cancel your subscription, you retain access until the end of your current billing period. After that, course access pauses. You can resubscribe at any time to resume, or purchase individual courses outright for 12 months of access.

Should I subscribe or buy a single course? +

If you're studying for one specific module, a single course gives you 12 months of access at a fixed cost. If you're working through multiple modules or want to explore different course types, a subscription lets you access several courses monthly. If you're committing to a full qualification, a bundle gives you multi-year access at the best per-course rate. See the Pricing page to compare all options.

Can I get an invoice or proof of payment? +

Yes. Email admin@mojitax.com with your account email and the purchase you need documentation for. We'll send an invoice or receipt, which is also useful if your employer is reimbursing your training costs.

Can my employer pay for my training? +

Yes. Many of our students are sponsored by their employers. For team training, volume licensing, or tailored corporate packages, visit our For Business page or contact us directly.

What is MojiTax Connect? +

MojiTax Connect is our community platform at connect.mojitax.co.uk with 2,000+ members. It features the @Moji AI bot for instant answers, admin support during office hours, private study groups, announcements, events, and newsletters. Access Connect by logging into your MojiTax account.

What is MojiTax Tools? +

MojiTax Tools at tools.mojitax.co.uk is an international tax practice simulator included with Professional Practice courses. You work through real-world forms, filings, and scenarios to build practical skills. The platform includes a downloadable skills matrix that benchmarks your competence across the topics you've practised.

What is the MyTaxExam app? +

MyTaxExam is the MojiTax mobile app, coming to Android first. It includes a course planner, exam body directory, offline study mode, past exam question archive, and smart reminders for topic reading and exam deadlines. Visit mytaxexam.com for updates.

Can I study offline? +

Yes, via the MyTaxExam app. Once you have access to a course, create your study plan in the app and the content is automatically available to download as encrypted files for offline study. On the web platform, you need an active internet connection to access your courses.

How do I access my courses after purchase? +

Log into your MojiTax account at mojitax.co.uk. Your courses appear in your dashboard immediately after purchase. Make sure you're logging in with the same email address you used to buy the course. From there you can also access MojiTax Connect. If you've purchased a Professional Practice course, you'll also have access to MojiTax Tools.

My course doesn't appear on my dashboard +

This usually happens when you're logged in with a different email address than the one used to purchase. Check which email you used at checkout. If the problem persists, email admin@mojitax.com with your account email and the course name — we'll resolve it within 4 working hours.

Are mock exams marked by professionals? +

Yes. MojiTax is the only platform where mock exams are marked by professionals and embedded directly in courses. Both Exam Focus and CheatBook courses include a professionally-marked mock exam as standard.

How quickly are mock exams returned? +

Mock exams are marked and returned within 5 working days. You receive detailed feedback to help you identify areas for improvement before your actual exam.

Which exam bodies does MojiTax work with? +

MojiTax is a CIOT-recognised provider for ADIT and the Pillar Two GloBE Rules Award. CTA courses are also aligned to the CIOT syllabus. EA courses prepare you for the IRS Enrolled Agent examination. MojiTax has been a recognised ADIT provider since 2020.

Does MojiTax guarantee exam success? +

No training provider can guarantee exam results. What we can say is that MojiTax students have achieved 100% pass rates in multiple ADIT exam sittings since 2020, and our students have won the "Best Overall" award in the ADIT Energy Resources module twice (December 2023 and June 2024). Our courses are designed to give you the best possible preparation.

How many study hours do I need? +

Study hours vary by qualification, module, and your existing knowledge. Exam bodies publish recommended study hours in their candidate guidance. As a general rule, plan to spread your study over several months rather than cramming. If you're unsure how to plan your study schedule around exam dates, contact us and we'll help you build a realistic timeline.

Can I get CPD credits from MojiTax courses? +

Professional Practice courses include a Skills Matrix from MojiTax Tools — a detailed record of what you studied, study hours, tools used, and dates completed. The Skills Matrix includes QR code validation so employers and professional bodies can verify it directly. This is more comprehensive than a generic CPD certificate and can serve as professional development documentation.

How do I get help with my account or courses? +

The fastest route is through MojiTax Connect. Log into your account and use the @Moji AI bot for instant answers, or post a question for the admin team. If you don't have an account yet, email admin@mojitax.com or call +44 333 335 6044.

What are your support hours? +

Email and phone support are available Monday to Friday during office hours, with a response time of 4 working hours for emails. The @Moji AI bot on MojiTax Connect is available 24/7, making it the best option for weekends and outside office hours.

How do I contact MojiTax directly? +

Email admin@mojitax.com or call +44 333 335 6044. For corporate training or partnership enquiries, visit our For Business page to speak directly with the founder. See the Contact page for all options.

Can I speak to someone before buying? +

Yes. If you're unsure which course or qualification path is right for you, email admin@mojitax.com or call +44 333 335 6044. We'll recommend the right option based on your experience, exam timeline, and goals. For corporate or team training enquiries, visit our For Business page to arrange a dedicated consultation.

I can't access my course — what do I do? +

First, check that you're logged in with the correct email and that your subscription or purchase is active. If the issue persists, post on MojiTax Connect for the fastest response, or email admin@mojitax.com with your account email and the course name. We'll investigate and get back to you within 4 working hours.

Still Have Questions?

Get in touch with us directly or join MojiTax Connect for community support.